This Warranty extends only to the original buyer who must produce proof of purchase in order to validate any claim. This warranty is NOT transferable.
What is covered? This Limited Warranty covers all parts of the bicycle to be free of defects in workmanship and materials.
Is my warranty in effect? This Warranty is effective only if:
The bicycle is completely and correctly assembled.
This bicycle is used under normal conditions for its intended purpose, by a person that properly fits and is capable of controlling the bicycle.
The bicycle receives all necessary maintenance and adjustments.
What is not covered? This warranty does not include labor and transportation charges. The bicycle is designed for general transportation and recreational use only. This Warranty does not cover normal wear and tear, paint, rust, normal maintenance items, personal injury, or any damage, failure, or loss that is caused by accident, improper assembly, maintenance, adjustment, storage, or use of the bicycle.
This Warranty will be void if the bicycle is ever:
- Used in any competitive sport.
- Used for stunt riding, jumping, aerobatics or similar activity.
- Installed with a motor or modified in any other way.
- Ridden by more than one person at a time.
- Rented or used for commercial purposes.
- Used in a manner contrary to the instructions in this Owner’s Manual. Phantom Frames will not be liable for incidental or consequential loss or damage, due directly or indirectly from use of this product.
Warranty Duration? The frame is warranted for two years from the date of purchase when properly assembled and used in a normal manner. Phantom Frames Inc. will replace the frame at no charge, should it fail when the cycle has been used in a normal manner, and determined by our inspection. Phantom will also replace the bicycle fork if it should fail at any weld point. You must receive prior authorization from Phantom Frames, before returning any product or parts. All other components are warranted against defects for six months from the date of purchase when properly assembled and used in a normal manner.
Phantom will replace, without charge to you, any frame, fork, or component found to be defective by Phantom. Customer is responsible for all labor and transportation charges associated with warranty work.
You can also CONTACT US if you have any questions.